September 20, 2024

ChatGPT answers questions about the value of a real estate agent and how real estate commissions work. Do you agree with its answer?

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You might be living under a rock not knowing the real estate industry is in disarray after the National Association of REALTORS (NAR) proposed settlements in most of the commission lawsuits it is fighting. Commissions, agent value, and what’s next for the buyer’s agent role are getting muddled thanks to a historic, career-changing lawsuit settlement.

Many agents are happy to pass on NAR’s179 Ways Real Estate Agents Get Value for Every Penny”, which outlines all the tasks that agents perform for consumers. If we’re really honest, though, most of the items in the checklist aren’t complex or impressive.

Instead of being a concise document that consumers can quickly digest and identify value, they have to categorize a long list of terms they may not agree with or understand. In my personal, highly unpopular opinion, it reads like a list my 16-year-old might make to justify increased perks rather than conveying value to busy and overwhelmed consumers professional means.

Tech-savvy consumers may even look at the list and say they are more capable of making a call or sending an email on their behalf, rendering a large portion of the list worthless to consumers looking to save costs.

Over the past year or so, ChatGPT has been a favorite technology tool among agents to make marketing and customer service more efficient. Because agent value is under a microscope, we thought it was fair game (and good fun) to ask ChatGPT what they think of agents, the value they bring, and delegation.

So join us for a quick dive with ChatGPT into an internet that often hallucinates but tries its best to tell the truth—whether we like the answer or not.

Key questions and similar answers

Q: What is the value of a real estate agent?

A: Real estate agents provide several valuable services to buyers and sellers, including:

  1. Market knowledge: Real estate agents have in-depth knowledge of local market conditions, including pricing trends, inventory and community dynamics. This knowledge can help clients make informed decisions about buying or selling a property.
  2. Pricing expertise: An agent can help sellers determine an appropriate listing price for their property based on comparable sales in the area and current market conditions. They also help buyers evaluate the fair market value of the property they are interested in purchasing.
  3. Marketing and Advertising: Agents can utilize a variety of marketing channels and tools to effectively market properties. They can create professional listings, showcase properties online and in print, and hold open houses to attract potential buyers.
  4. Negotiation Skills: Negotiating the best deal is an important aspect of a real estate transaction. Agents advocate for clients’ interests, negotiate offers and counteroffers, and work to reach favorable terms for buyers and sellers.
  5. Legal and transactional support: Real estate transactions involve complex legal documents and procedures. Agents guide clients through the paperwork, ensuring compliance with relevant regulations and helping to avoid potential pitfalls.
  6. Network and connections: Experienced agents have developed a network of professionals in relevant industries, such as lenders, inspectors, contractors and attorneys. They can recommend trustworthy service providers to simplify the customer’s buying or selling process.
  7. Time and convenience: Hiring a real estate agent can save clients time and energy by handling the numerous tasks involved in buying or selling a property. Agents coordinate showings, facilitate communication between all parties, and manage logistics to streamline the process.

Overall, the value of a real estate agent lies in their expertise, resources and support throughout the real estate transaction process, ultimately helping clients achieve their goals with confidence and peace of mind.


Q: Are real estate agent salaries too high?

A: The question of whether real estate agents are overpaid is subjective and may vary based on personal opinions and market conditions. Here are some factors to consider:

Rachael Hite is a former broker, business development professional, fair housing advocate, copy editor, and currently perfecting her long-term home selling game in a retirement community in Northern Virginia.You can contact her about life, marketing and business at Instagram.