Boston team leader Josh Muncey has built his business through community impact as a sponsor of local events and nonprofits. He has a passion for people and often seeks out opportunities to network and meet with agents from across the country.
Muncy, a self-described “deal nerd,” quit sales three years ago to focus his energy on building a team. He said he regained “complete flexibility of[his]time,” freeing up nights and weekends to give himself a “more central role” in his daughters’ lives. Learn what he learned as a team leader and what agents need to know to make their lives easier.
Name: Josh Muncie
title: team leader
experience: 18 years
Place: Boston, Massachusetts
Brokerage company name: compass
team: Muncie group
Parties to the transaction: 97 units for sale, 33 units for rent
Sales volume: $82,180,366
Q&A
What’s the best advice you’ve ever received from a mentor or colleague?
The importance of prioritizing fulfillment over success. Don’t get lost in chasing an elusive goal, just do more. Success is great, but only if it leads to a fulfilling life. These conversations guided me to reinvent my business, exit sales, prioritize culture, and build an all-star team.
What would you tell a new agent before they start in the business?
Identify potential mentors who are thriving and see if you could work for them. Learning from the best can accelerate your growth. The same applies to brokerage business. Choose an environment where you can see others flourish and collaborate. Fight hard. Be humble.
What do few agents know that would make their lives easier?
Recruiting: Who agents hire, how agents hire, and when agents hire. Recruiting is critical because it’s how you get the right people to do the job and create the culture you want to build. With the right people on my team, I’m able to create more influence and freedom for myself. I work with people I trust to do a great job for our clients, and I enjoy working with them.
For example, agencies tend to hire people they are interested in and need, regardless of how good they generally are. During the recruitment process, red flags are often ignored. The interview process is limited. Ignore relevant work experience. Not recruiting to fill specific positions.
How Agents Recruit: If agents see a good candidate, they will often recruit based on their instincts. Usually contact-based without much of an interview process. A better approach is to interview multiple candidates before filling a position. Take the DISC Personality Test. Written job description.
When agents hire: When growing a team, many agents often bring in other agents without any executive influence because they are nervous about taking on payroll. This often results in team leaders spending too much time performing things like administrative tasks for other agents and distracting them from their core business. Great administrative help can go a long way in making the most of your team leader’s time to grow your business.
What is the one thing everyone should do to make their life and career better?
Find a way to enjoy a real vacation without being constantly on call for offers, emails, and more. Life is short. Work is great, but unplugged time is important for your perspective and mental health.
If you could do anything other than real estate, what would you be? Why?
I began to realize that I had no idea that real estate was exactly what I loved. I guess I love being an entrepreneur and a visionary. I have ideas and I can see opportunities. I also enjoy building meaningful relationships along the way. If I wasn’t in real estate, I would want to grow the business and bring value to people in another way. I’m not cut out to sit at a desk all day doing the same thing over and over again.
Troy Palmquist is dora real estate Based in Southern California, serves as Director of Growth for eXp California.Follow him Instagram or contact him LinkedIn.